Need Help?

Whether you'd like to place an order or need some advice, our Lovat Support team are always on hand to help with any enquiries you might have.

Common answers to your queries can be found on our FAQs. Alternatively, if you can't find what you're looking for, you can get in touch via email or the 'Contact us' form below.


How much is shipping?

Shipping is free for the United States & Canada (Domestic).

How can I track my order?

We'll send you a dispatch confirmation email with a link to track your order once it's on its way.

For small item orders (textiles, table lamps, tableware, and accessories) shipped with FedEx, you can also check your tracking number on their site directly.

For large item orders (armchairs, lighting, beds, rugs, and sofas), you will be contacted by the freight team to schedule your delivery date once your order reaches your local depot, so our contact times will vary depending on your delivery address.

Can I change my delivery address?

We can attempt to change your delivery address up to the point of dispatch. Please note that this may not always be possible due to the speed at which some orders are shipped.

Please contact our Lovat Support team with your order details as soon as possible to get your order updated.

If your order is in transit, you can update your delivery address with the courier directly. Please note, this may impact your delivery date.

Send us a message

  • Opening Hours (EST)

    Monday-Friday 10 am to 7 pm (EST)

    Saturday-Sunday 10 am to 3 pm (EST).

  • Contact Us

    3500 Lenox Rd NE, Atlanta, GA 30326